Definitions
For the purposes of this Disclaimer:
- “Company” (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to MURISAN RASA TRADING SDN. BHD.
- “Goods” refers to the items offered for sale on the Service.
- “Orders” means a request by You to purchase Goods from Us.
- “Service” refers to the MURISAN RASA TRADING SDN. BHD., accessible from https://murisanrasa.com.
- “You” means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Terms & Conditions
These Terms & Conditions govern Your use of the Service and the purchase of Goods from MURISAN RASA TRADING SDN. BHD. By accessing or using this website, You acknowledge that You have read, understood, and agree to be bound by these Terms & Conditions. If You do not agree with any part of these Terms, You should discontinue the use of the Service immediately.
Acceptance of Terms
By accessing this website or placing an Order, You agree to comply with these Terms & Conditions, as well as all applicable laws and regulations. These Terms apply to all visitors, customers, and users of the Service.
Eligibility
You represent that You are at least 18 years of age or have obtained permission from a parent or legal guardian to use the Service. By placing an Order, You confirm that the information provided is accurate and complete.
Products
MURISAN RASA TRADING SDN. BHD. specializes in the sale of:
- Cookies
- Biscuits
- Snacks
- Instant Noodles
We strive to ensure that all product descriptions, images, packaging, ingredients, and specifications displayed on the website are as accurate as possible. However, actual products may differ slightly due to packaging updates, supplier revisions, or display settings.
Product Availability
All Goods are subject to availability. We reserve the right to limit quantities, discontinue products, or refuse Orders without prior notice if products become unavailable.
Pricing
All prices displayed on the Service are in Malaysian Ringgit (RM) unless otherwise stated.
Prices may be updated at any time without prior notice. However, once an Order has been successfully placed and confirmed, the agreed purchase price will remain applicable to that Order.
Pricing errors caused by technical issues or typographical mistakes may result in Order cancellation, and We reserve the right to correct such errors.
Orders
Once an Order is submitted, You will receive an acknowledgement that Your Order has been received.
Receipt of an acknowledgement email does not constitute acceptance of the Order.
We reserve the right to:
- Accept or reject any Order.
- Cancel Orders suspected of fraud or unauthorized activity.
- Limit purchase quantities.
- Request additional verification before processing Orders.
Payment
Payment must be completed before Goods are processed for shipment.
We accept payment through the payment methods made available during checkout. All payment information is processed securely through authorized payment providers.
The Company does not store customers’ complete payment card information.
Shipping
Orders will be processed after payment has been successfully confirmed.
Estimated delivery times are provided for reference only and may vary due to courier operations, weather conditions, public holidays, or unforeseen circumstances.
The Company shall not be liable for delays caused by third-party logistics providers.
Food Safety
Our products include food items intended for personal consumption.
Customers are encouraged to:
- Read product labels before consumption.
- Check ingredient lists carefully.
- Review allergen information where available.
- Follow storage instructions provided on the packaging.
If You have food allergies or dietary restrictions, please carefully review the product information before purchasing.
Product Storage
To maintain product quality, Goods should be stored according to the storage instructions printed on the packaging.
Improper storage after delivery may affect product quality, freshness, or shelf life, for which the Company shall not be held responsible.
Customer Responsibilities
You agree to:
- Provide accurate billing and shipping information.
- Keep Your account information updated.
- Maintain the confidentiality of Your account credentials.
- Notify Us immediately of any unauthorized account activity.
You are responsible for all activities conducted under Your account.
Intellectual Property
All website content, including but not limited to:
- Logos
- Product images
- Graphics
- Text
- Designs
- Icons
- Layouts
- Trademarks
- Product descriptions
remain the exclusive property of MURISAN RASA TRADING SDN. BHD. or its licensors.
No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written consent.
Website Availability
We aim to keep the Service available at all times. However, maintenance, technical issues, server upgrades, or events beyond Our control may occasionally interrupt access.
We do not guarantee uninterrupted or error-free availability of the Service.
Third-Party Links
The Service may contain links to third-party websites.
These external websites operate independently, and We are not responsible for their content, services, privacy practices, or policies.
Your interactions with third-party websites are entirely at Your own risk.
User Conduct
You agree not to:
- Use the Service for unlawful purposes.
- Attempt unauthorized access to the website or servers.
- Upload malicious software or harmful code.
- Interfere with website functionality.
- Violate applicable laws or regulations.
- Misrepresent Your identity.
Any misuse may result in suspension or permanent termination of access.
Disclaimer of Warranties
The Service and Goods are provided on an “as is” and “as available” basis.
To the fullest extent permitted by law, the Company disclaims all warranties, whether express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.
Limitation of Liability
To the maximum extent permitted by law, MURISAN RASA TRADING SDN. BHD. shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of the Service.
- Inability to access the Service.
- Purchase or use of Goods.
- Delayed deliveries.
- Third-party actions.
- Technical failures.
Our maximum liability shall not exceed the total amount paid for the Goods involved in the relevant transaction.
Indemnification
You agree to indemnify and hold harmless MURISAN RASA TRADING SDN. BHD., its directors, employees, affiliates, suppliers, and partners from any claims, liabilities, damages, costs, or expenses arising from:
- Your breach of these Terms.
- Your misuse of the Service.
- Your violation of applicable laws.
- Your infringement of any third-party rights.
Privacy
Your personal information is collected and processed in accordance with Our Privacy Policy.
By using the Service, You consent to such collection, use, and storage of Your information as described in the Privacy Policy.
Force Majeure
The Company shall not be liable for delays or failure to perform obligations caused by events beyond reasonable control, including but not limited to:
- Natural disasters
- Floods
- Fires
- Pandemics
- Government actions
- Labour disputes
- Internet outages
- Transportation disruptions
- Supplier shortages
Changes to These Terms
We reserve the right to amend or update these Terms & Conditions at any time.
Updated versions become effective immediately upon publication on the Service.
Continued use of the Service after revisions constitutes acceptance of the updated Terms.
Severability
If any provision of these Terms is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
Entire Agreement
These Terms & Conditions constitute the entire agreement between You and the Company regarding the use of the Service and supersede any previous agreements or understandings.
Governing Law
These Terms & Conditions shall be governed by and construed in accordance with the laws of Malaysia, without regard to its conflict of law principles.
Any disputes arising out of or relating to these Terms or the use of the Service shall be subject to the exclusive jurisdiction of the courts of Malaysia.
Contact Information
If You have any questions regarding these Terms & Conditions, You may contact:
MURISAN RASA TRADING SDN. BHD.
Website: https://murisanrasa.com